Desktop Support-PC and Mac

Discipline: Information Technology
Salary: $45 to $47
Contact email:
Job ref: 688444
Published: about 2 months ago
About the Company:
A historic church in the Financial District of Lower Manhattan in New York City.

About the Position:
Temp to Perm position
$40 - $45 hour W2
Overview of the role: 
  • Provide support to end-users including Companies desktop users in a mixed PC/Mac environment.
  • Technical knowledge of current desktop software (Windows 10, macOS, Outlook 365, SharePoint)
  • Help users with software issues on laptops and PCs.
  • Perform computer wired and wireless network troubleshooting.
  • Rectify copier and printer issues.
  • Resolve various Windows 10/macOS application/system issues.
  • Diagnose mechanical, hardware, software, and systems failures, using established procedures.
  • Track and maintain personal computer equipment inventories.
  • Install equipment if necessary.
  • Check cable management and correct anything that is not neat.
  • Shift monitor arms from left, right, or center depending on the user’s preference.
  • Ensure video or PC is properly displayed.