DNR - Service Desk 3

Location Columbus
Discipline: Information Technology
Salary: $ 20 to $25
Contact email: rgarcia@brightmetro.com
Job ref: 436666
Published: 30 days ago
  • The client is looking for Tier 2 support, including imaging and deploying PCs, some face to face interaction, but mostly over the phone
  • A car will be provided. Hours are 8-5 Monday through Friday. 
  • The position is located at Fountain Square, with partial work from home after the training period
  • Day travel may be required. 
Note**:This position is onsite, Not Remote.
Roles & Responsibilities
  • Client is not an inbound call center. 
  • Client support Windows 10, Office 365, ArcGIS, Adobe products, mobile phones (Airwatch MDM), and Microsoft's Always On VPN. 
Preferred Qualifications  
Minimum Qualifications Candidates should be proficient with providing support on current Windows products (Windows 10, Office 365, ArcGIS, Adobe products, mobile phones (Airwatch MDM, and Microsoft's Always On VPN) and using ITIL platforms.