Sr. Product Manager

Location
Discipline: Product Management
Salary: $ 140000 to $160000
Contact email: rgarcia@brightmetro.com
Job ref: 429428
Published: 3 months ago
About the company:
Our client is SaaS company that delivers a platform that is the communications backbone of the enterprise. Their enterprise clients include some of the largest employers such as Amazon, Ford, and Anheuser-Busch. 

About the Role:
100% remote-can work from any U.S. city. (will always remain remote)
We are currently seeking a Senior Product Manager to help deliver the next generation of our SaaS communication platform solutions.

Responsibilities:
  • Understand success metrics and incorporate data into design and development process
  • Perform customer research and competitive analysis in order to develop business cases and make effective product decisions
  • Work closely with the Client Support team and the development team to identify and follow up on client concerns, feedback, and follow up on status
  • Engage internal and external customers to understand their needs and gather product requirements
  • Help drive our data-driven culture: Accumulate, analyze, present, and leverage data in decision making, and look for opportunities to cultivate richer insights about our products
  • Provide leadership and mentorship to members of the product management team
  • Not only practice but also help manage and refine our product life cycle

Qualifications
  • Bachelor of Science/Master’s Degree in a related business or technical field
  • 7+ years of experience in product management, preferably in a B2B, SaaS environment
  • Hallmarks: leadership, creativity, teamwork, and strong attention to detail
  • Ability to work independently to a high degree, and direct a cross-functional team designing, delivering, and maintaining new and enhanced functionality and integrations
  • Solid technical knowledge in at least one of the following: API’s, Content Management, Team workflows, Business intelligence, ML, developer platforms or other B2B integration platforms
  • Knowledge of and familiarity with not only product management, but also production support, software development, user experience, marketing, and sales
  • Tolerance for the challenge of a fast-paced, sometimes chaotic startup environment is a must!
  • Experience beyond the core product management skill set is a plus, especially product strategy, but also product marketing, resource management, forecasting, and budgeting
  • SCRUM/JIRA Experience: since we don’t have project managers or SCRUM masters, those functions are distributed on our project teams; our product managers share some Agile project management responsibilities with engineering leads, including JIRA management