Veeva Systems Analyst

Location New York City, USA
Discipline: Software Engineering
Contact email: rgarcia@brightmetro.com
Job ref: 423486
Published: 12 days ago
About the Company:
Our client is a global company with 20,000 employees whose products are sold in 150 countries

About the position:
We are looking for someone with Veeva RegulatoryOne experience but have found that Veeva Vault or Veeva CRM is close. Salesforce.com also works. The role is technical and the candidate should be comfortable with Java development. The position is 30% IT Admin and 70% configuration/development.

Contract to Hire position. H1B is ok but close to getting GC. 
100% remote but ideally must be able to commute to NYC.

Job Overview:
Work in conjunction with Regulatory and internal departments to support Veeva Vault and RegulatoryOne. This position requires a person with the flexibility to move between operational, project, and end-user tasks quickly and seamlessly. The most critical elements of this role are a willingness to get involved, be team-oriented, and understand user requirements in an agile and fast-paced environment.
 
The analyst will need to work collaboratively with their team to ensure departmental goals are achieved including project management, release management, requirements gathering, testing, training, and end-user support. The analyst will also ensure that all Vault & Reporting processes are scalable, supportable, efficient, and documented in SOPs.
 
Responsibilities:
  • Responsible for the overall configuration, design, and functionality of the Veeva Vault functions as it relates to customized SDK code in Java and IT Admin updates in the configuration. 
  • Responsible for the overall configuration, design, and functionality of the Veeva Vault functions.  Support and test all new Veeva product updates and releases as it relates to the Company implementation.  Make necessary changes to custom SDK code for new releases.
  • Work directly with the Support teams to bring open Help Desk issues to a resolution by triage and monitoring progress. Provide Levels 2 and 3 support.
  • Veeva report building to export and support offline Excel tools and spreadsheets, with extensive formulas, macros and template versions.
  • Work with Regulatory Stakeholders to understand business needs and provide effective, efficient requirements for Veeva Vault.
  • Define and develop full SOPs on the processes supported in Vault.
  • Provide training support for the customer-facing roles and work closely with the business units in the development, communication, and training of Veeva changes or enhancements & remediation plans for all employees.
 
Requirements: 
  • 3+ years RegulatoryOne or RIM or Veeva Vault experience
  • Salesforce.com experience a plus
  • 1 year IT Admin role using Veeva application suite
  • Veeva Vault Certified a plus
  • 10 years of experience preferred mostly in product lifecycle management
  • 10 years of experience with Software Development Lifecycle (agile and waterfall)
  • 5 years of experience in object-oriented development
  • Technical proficiency with Office 365
  • Excellent oral & written communication skills